Please contact us immediately at 304-550-5055 or firstname.lastname@example.org. Sometimes mistakes happen and we’ll try to fix it! If your cake has been damaged there will be minimum fee of $50 for repairing it. No cash refunds will be given for any custom orders.
We make all decorations out of edible products. We will go over your custom designs to ensure you know where supports and non-edible structure are located.
Absolutely! We encourage you to send us your ideas. If you have more than one picture, we can incorporate your favorite parts of each cake into a unique design.
If you need help, we are more than happy to make you an original sketch.
No. While we really enjoy creating those, we want to be able to offer cakes for any ocassion. Please call us for a simple birthday cake, dessert cake, or cupcakes!! Please see our ‘MENU’ page for pricing and flavors.
No. All of our cakes are made as fresh as possible, so please call us to place an order. Sometimes, we can even fill your request the same day!
Absolutely! We offer gluten-free, dairy-free and sugar-free options.
While we prefer to make your cake start to finish, you may add your own final touches.
We are NOT responsible for any damage caused after delivery or pickup.
NO! We use high quality ingredients and make every cake from scratch.
The ONLY extras we purchase are LOCAL, no preservative added, jams and preserves to flavor our fillings and icings.
NO! We take great care in providing you with a moist cake. Once your cake is iced or covered in fondant, it is protected and will not dry out. Natural fruit juices and macerations are soaked up by the cake & we guarantee our quality.
Yes. We have different sized cake stands available for a deposit of $100. A $50 refund will be issued when it is returned in its clean, undamaged condition, within 3 days after your event.
We have cake toppers available for rent or purchase. Please call for pricing and availability.